In the past, you need to go on eBay to sell jewelry online, but that’s not the case anymore. Online jewelry stores have started to go beyond traditional marketing strategies. You can even sell your jewelry on Facebook Live!
Thanks to the rise of live streaming, many individuals who know how to make jewelry have started to sell their creations from their own Facebook profiles.
Why Sell Jewelry Online
Live streaming is one of the most popular types of content on the internet today, and it’s become a very effective way to do marketing. Those who learned how to market Facebook have started to engage with customers in real-time via live broadcasts.
- According to a study from TechPatio, 82% of people prefer live video from a brand to any other kind of social media post.
- One out of every five Facebook videos is a Facebook Live broadcast, and they get six times the amount of interaction as a regular video.
- In jewelry marketing, being able to see the products in real-time makes a huge difference.
Browsing a catalog, which was popular back in the ‘60s, is very similar to how online shops like Amazon work today. It’s a good system, especially when you are trying to move inventory in bulk. But it loses the advantage of seeing gems and jewelry in motion. In many ways, selling jewelry is a great fit for live selling, because the quantity of inventory tends to be smaller, and live sales are perfect for moving that kind of inventory.
Take a look at how The Bling Lady utilized live selling to engage with her customers by showing her products to them in the video below:
Benefits of Selling Jewelry on Live Video
For retailers, live selling gives the ability to reach customers directly and really show them what the brand and the product are about.
It’s a Cost-Effective Video Strategy
Video currently is one of the most popular forms of content online. Producing video content can be an expensive and time-consuming task, but the live sales format makes it easier and faster.
Live streaming expectations are different from regular video and don’t require fancy cameras, editing, and complicated set design. Instead, you can focus on interacting with the audience and showing off the products.
Online jewelry stores used to rely on still photos to market their products. However, that kind of marketing loses the interest of a potential customer who wants to see the jewelry in action. That’s where video becomes an integral part of selling.
Good products that create value for customers do well in live sales, and jewelry is especially suited for this medium, as you are able to show off the shine of each piece.
It Creates Hype and Excitement Around Facebook Shopping
Having a limited opportunity window can really drive sales. The live video format gives a sense of urgency to customers, with a set time frame where they can interact and purchase a product.
This psychological trick is built into the format, with a limited time window and supply constraints. These encourage purchases during the live much like an auction would. The very format of the live sale acts on the human impulse to avail of something before it’s gone.
It keeps you in the minds of shoppers – video content is easy for viewers to remember. The visual and auditory cues help anchor it in the minds of your customers. Studies show that customers remember content from video better than any other medium.
When it comes to keeping your brand relevant, video helps keep you in the minds of your customers.
For customers, live selling allows them to interact with real people while shopping. Traditionally customers shop in brick and mortar shops with the assistance of a sales clerk, allowing brands to give advice and assistance first hand.
It Brings Customer Service Back into Online Shopping
When shopping online, customers traditionally just use the website and put the purchase. There is an appeal in the simplicity of this process, but at the same time, they lose the ability to interact with the seller.
People still look for the customer service offered in boutiques. In brick and mortar shops, a salesperson can assist in:
- finding the right size
- getting a shoe in a different color
- suggest styles
Online shopping loses this customer service aspect, but live sales bring that back into the equation. In many ways, live sales are like marketing and customer service rolled into one easy, convenient event.
It Lets Customers Get Live Assistance Quickly
A study from Roosit shows that 57% of customers will abandon an online purchase if they can’t find a quick answer to their questions about a product. 44% prefer to have the questions answered by a live person.
Currently, Facebook Groups is the platform of choice for live selling. Facebook’s large user base gives a large reach for any business, and you may already be using it to reach customers and sell items. If you are using Facebook Groups and not doing live video sales, it may be time to take the next step.
Start Selling on Facebook with BeLive
If you aren’t using Facebook Groups, getting started is easy. Create a public group under your brand’s name, and start inviting people to like and join it. If you have any email lists for customers, make use of it to drive followers to your group.
Then you can start hosting events for your followers to shop live. You can also join Buy and Sell groups. Just make sure to follow the guidelines when going live.
Here are examples of some Facebook live sellers who are doing a great job selling jewelry live.
Once you have your group or page up and running on Facebook, then you can start streaming using BeLive. Learn more about how to use Live Sales with BeLive here.
Tips on Selling Jewelry Online
Prepare Your Items
When selling jewelry online, it’s important to prepare your items beforehand. Think of your Facebook live selling event as an online auction or home shopping channel.
The jewelry and accessories you will be selling should be present and on hand so you can display them to your followers. You can even go through the Facebook Marketplace categories for ideas on what items your audience is looking at.
Tag Each Item
Each item should be identifiable to viewers with a lot number. This helps customers in making their purchase, and it helps you in sending customers the correct item. Using numbers also helps when organizing the flow of the sale as you go sequentially from start to finish.
Need more inspiration on what to do to sell jewelry online using live streaming? Watch Tchermiyah Hawkins of TSO Diamonds sell her jewelry below!
Facebook shopping and live sales will no doubt continue to grow in popularity as more and more people discover the medium. Now is as good a time as any to get started and make a name for your brand in this exciting marketing space. It helps promote and strengthen your brand, creates a strong sense of community with your followers, and really helps communicate and get the story and message of your company out there. We’ll have even more tips to help you on your live sales journey so stay tuned.